All our electrical products carry a 12 month guarantee or longer if specified by the manufacturer. Products that carry a manufacturer’s guarantee can be returned, if faulty, to us for repair or exchange as necessary during the guarantee period. The pellet food has 37% highly digestible protein, enabling the fish to utilise it effectively and helps to stimulate excellent growth. If a product fails during the first 6 months, Aquatix-2u Ltd will cover the return costs. After 6 months the cost of returning the product will lie with the customer, as per the Consumer Rights Act 2015. Any personalised items or items made to your specification cannot be returned, e.g. off the roll pond liners, cut to length pond hose.

Nishikoi Growth is a floating premium food for feeding to all pond fish and Koi during the summer months when the fish are active and their metabolism is high.

Please be aware, it is possible we may deliver the Goods in advance of any estimated delivery date. In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:

Customers residing outside of the UK that have an item repaired or replaced under guarantee will be liable for the postage cost that would exceed the cost in the UK. Damaged on arrival? Should any damage be identified upon or before opening the parcel(s) you should notify us within 24 hours of delivery and advise the exact damage. Quite often, cheap or budget-priced food will yield excessive waste where pond filters will require more regular maintenance and cleaning of the pond bottom too. This is not the case with Nishikoi Growth. This food is suitable for all species, including Goldfish and Orfe, etc in ornamental garden ponds. It is highly suitable for koi fish where the best color, growth, and vitality are required. More importantly, we can note how much our fish have eaten, and should there be food leftover it is easy to scoop out the leftovers so that the water does not become polluted and allow us to reduce feed quantities the next time.Once you have agreed to the terms of the finance agreement World of Water Partnership trading as World of Waterwill be notified and you need do nothing more. Aquatix 2u Ltd reserve the right to make a deduction to the value of the goods being returned. If the goods have been handled more than necessary and therefore not returned to us in the same condition that they were sent out. The extent to which you handle goods is the same as it would be if you were assessing them in a shop. The high quality ingredients and enzymatic protein content aid digestion and assimilation to avoid wastage that goes undetected. This helps to keep your water clear.