I would suggest this book to anyone that likes this style of writings, or a book going in depth in stories. Just think what can happen when we eliminate Blame, Victim Thinking, and Procrastination from our families! I also agree that blame can become toxic but sometimes you do need to address a leaky pipe, rather than do what you can to mop up water but take no action to figure out where the leak is coming from. The 103 third parties who use cookies on this service do so for their purposes of displaying and measuring personalized ads, generating audience insights, and developing and improving products.

Our need for ritual is primordial, and embracing its logic can help us connect, find meaning and discover who we are. This book just read like a branding and marketing of ideas and concepts that are in lots of other books.So many people waste their time and energy complaining about what everyone else is doing wrong, instead of looking within themselves on how they can make a situation better. Take an afternoon and read this short and focused book on personal accountability and you will start looking at “problems” as opportunities for improvement. Miller is to the point, refreshing, and practical as he shows the path toward becoming an exceptional organization. While I can't control the people on my team or decide whether or not they will change - if I don't include them in my big picture thinking while I decide how I can contribute - then we aren't acting as a team, we are doomed to become scattered, off track, or duplicate each other's efforts by not realizing someone else has already begun solving X and they're close to finding the solution, so I probably shouldn't start from scratch in my efforts to solve the same thing.

Only then do organizations enhance productivity, teamwork, communication, morale, creativity, safety, staff engagement, and problem-solving. The eponymous acronym is meaningless and seems like simply an attempt to brand the pretty basic idea that one shouldn't look to blame others but should look for a way to help out in any given situation.The Question Behind the Question and Flipping the Switch: Five Keys to Success at Work and in Life . The "ducking responsibility" questions make us a subservient, while the action-oriented questions put us in control. Like many business books, this book can be summarized on a postcard: Take more personal responsibility for the problems you encounter. This book seems like it would be best for a passive-aggressive manager to give to his employees to read so that he doesn't have to spend time training them. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.